How to cancel The New York Times
US price: Not confirmed in our sources.
Intro price vs. renewal price
None found in our sources.
Checked Oct 16, 2026.
Steps
- Cancel online in your account at nytimes.com/account.
- Or call 866-273-3612 (US), 7 a.m.–5 p.m. ET weekdays and 7 a.m.–2 p.m. ET weekends and holidays.
- Or chat: select Contact Customer Care at the bottom of the help page, same hours.
Notice period
None stated.
Refunds and fees
Not stated. After cancelling you keep limited access.
Message you can copy
Use this in The New York Times's support chat or contact form if the steps don't work, and keep a copy.
Subject: Please cancel my The New York Times subscription Hello, Please cancel the The New York Times subscription on the account registered to [ACCOUNT EMAIL] and stop all future charges. I tried to cancel on [DATE] but [DESCRIBE WHAT HAPPENED]. I don't want to pause or switch plans. Please confirm the cancellation and the date my access ends in writing. Thank you, [YOUR NAME]